Housekeeping Manager -001-11-30T00:00:00+00:00

Kenilworth, NJ

Housekeeping Manager

The Housekeeping Manager is responsible for the overall cleanliness, detailing, servicing, resources, care and maintenance of all guest rooms and public areas within the Hotel. These responsibilities are achieved through leading, coaching and inspiring the Housekeeping Team of approximately 15 people to achieve exceptional levels of guest service and employee satisfaction. Skills/Knowledge/Experience: * Prepares seasonal recruitment plans resulting in appropriate staffing levels throughout the year. * Involvement in preparation of Housekeeping Operating Budgets. * Develops departmental procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achieved. * Attracts & develops talent by creating an environment in which contributions are recognized & rewarded. * Ensures high morale and productivity levels through the removal of identified barriers. * Displays a coaching nature & empathetic approach to leadership positively impacting employee satisfaction and guest experience. * Plans, organizes and implements all deep cleaning and job cycle projects for guest rooms and public areas. * Relentless pursuit of excellent service & cleanliness standards within guestrooms & public areas and audits regularity for consistency. * Ensures lost and found property procedures are followed accurately & consistently. * Exceptional communication skills demonstrated by clear self expression and listening skills. Education/Experience: * Grade 12 graduation * Degree/Diploma in Hospitality preferred or Hospitality industry courses in Hotel Management * Minimum 2 years experience in a Hotel Housekeeping Department

Professional References Required

Salary Commensurate with Experience

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